9bd9 Platform Terms and Conditions

1. Eligibility and Age Requirement

To use the 9bd9 platform, you must meet the following eligibility requirements:

• You must be at least 21 years old. This platform is open only to those aged 21 or above.
• You must create an account in your own name and with your real identity.
• Each person may hold only one account. Opening multiple accounts is strictly prohibited.
• You may not use the platform from any country or region where online gaming is legally prohibited.
• Persons who are mentally or physically unable to make gaming decisions may not use this platform.

9bd9 may request identity documents or proof of age at any time for age verification. Providing false information may result in account suspension or closure, and any associated winnings will be considered void.

2. Account Registration and Security

2.1 Registration

To create an account on 9bd9, you must provide accurate and complete information. Registration with incorrect or false information will result in immediate account closure. Any changes to personal information must be reported to our support team without delay.

2.2 Password and Security

You are solely responsible for keeping your account password confidential. We ask that you do not share your login details with anyone else. If you suspect unauthorized access to your account, contact our support team immediately. You are responsible for all activity carried out using your login details.

2.3 Account Verification

9bd9 may at any time request a national identity card, passport or other documents as part of the KYC (Know Your Customer) verification process. Failure to submit the required documents within the specified time may result in the account being temporarily suspended.

3. Deposit and Withdrawal Policy

3.1 Deposits

The minimum deposit amount on 9bd9 is ৳300 per method. Accepted payment methods are: bKash, Nagad, Rocket, and Upay. No other payment methods are currently accepted. Deposits must be sent only from an account registered in your name.

• Funds sent from third-party accounts will not be accepted.
• Suspicious transactions may result in a refund.
• Using the platform for money laundering or any illegal purpose is strictly prohibited.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 30 minutes to 3 hours to process. Withdrawal funds will be sent only to the same account used at the time of deposit.

• Withdrawing before meeting bonus requirements may result in the bonus being cancelled.
• Withdrawals may be delayed if account verification is not complete.
• 9bd9 reserves the right to suspend withdrawals and conduct an investigation in cases of suspicious activity.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

New members who open an account on 9bd9 for the first time can receive a 100% welcome bonus of up to ৳20,000 on their first deposit. A minimum deposit of ৳300 is required to receive this bonus.

• To withdraw the bonus, the total of the deposit and bonus amount must be wagered 10 times (wagering requirement: 10x).
• The wagering requirement must be met within a set period from the date the bonus becomes active.
• Attempting to claim bonuses using multiple accounts will result in both accounts being cancelled.

4.2 VIP and Cashback

The 9bd9 VIP program has five tiers. Players move up to the next tier based on regular play and loyalty:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

Separate terms apply to all bonus offers. 9bd9 reserves the right to change, suspend or cancel any bonus offer at any time.

4.3 Bonus Abuse

If abuse of the bonus system, arbitrage betting, operating multiple accounts under false identities, or any other fraudulent activity is proven, the account will be closed immediately and all associated winnings will be forfeited.

5. Gaming Rules and Fair Play

All games on the 9bd9 platform are conducted fairly and transparently. A secure gaming environment is maintained using SSL encryption and fair play technology.

• If a technical error occurs affecting a game result, the related bet may be cancelled or recalculated.
• Winnings obtained by exploiting software bugs, incorrect configurations, or technical errors will not be paid out.
• Using bots, automation software, or any artificial means to play games is strictly prohibited.
• Collusion with other players or group cheating is prohibited.
• Any attempt to interfere with game operations or results will be treated as a criminal act.

9bd9 reserves the right to investigate any suspicious gaming activity and, where necessary, to suspend or close accounts. Funds in the relevant account may be held during the investigation period.

6. Prohibited Activities

The following activities are strictly prohibited on the 9bd9 platform:

• Using the platform for money laundering or illegal financial transactions
• Operating an account on behalf of a minor (under 21 years old)
• Accessing the system through hacking, phishing, or any other unauthorized method
• Copying, distributing, or commercially using platform content without permission
• Operating an account under a false identity or using another person's identity
• Harassing, threatening, or using inappropriate language toward other users
• Playing games using automated scripts, bots, or AI
• Abusing promotional offers or the bonus system

9bd9 reserves the right to take legal action in the event of a violation of these prohibitions.

7. Intellectual Property Rights

All content on the 9bd9 website and platform — including logos, graphics, software code, game designs, content, and brand identity — is the intellectual property of 9bd9 and is protected under copyright law. Reproducing, distributing, or commercially using any part of this content without written permission is prohibited.

Users are granted a limited, non-exclusive license for personal use of the platform. This license is non-transferable, and misuse may result in the license being revoked.

8. Privacy and Data Protection

9bd9 places the highest importance on protecting users' personal data. Information is kept secure using SSL encryption technology on the platform. Full details on the collection, storage and use of personal data can be found on our Privacy Policy page.

We do not sell your personal data to third parties. However, limited data sharing with technology service partners may be necessary — details are provided in the privacy policy.

9. Responsible Gaming

9bd9 is committed to responsible gaming. We believe gaming should be for enjoyment, not financial stress. To support this, we offer the following features:

• Option to set deposit limits
• Self-exclusion option
• Option to take a temporary account break
• Detailed gaming activity history

To learn more about responsible gaming, please read our Responsible Gaming page. If you or someone you know may be experiencing a gaming addiction, please contact our 24/7 live chat.

10. Account Suspension and Closure

10.1 Suspension or Closure by 9bd9

9bd9 may suspend or close an account without prior notice in the following circumstances:

• Violation of these terms and conditions
• Fraudulent or suspicious activity
• Failure to provide verification documents
• Being identified as an underage user
• Legal or regulatory reasons

10.2 Closure by the User

If you wish to close your account yourself, please contact our support team. Before closure, you may withdraw any eligible balance — however, any portion subject to unmet bonus conditions will be excluded.

11. Limitation of Liability

9bd9 is not liable for:

• Game losses due to internet connection disruption
• Losses arising from issues with your device or software
• Delays or issues caused by third-party services (payment providers)
• Your account details falling into another person's hands due to your own negligence
• Natural disasters, cyberattacks, or other force majeure events

In any circumstance, 9bd9's maximum liability will be limited, and no liability will be accepted for indirect or incidental losses.

12. Dispute Resolution

If a dispute arises between 9bd9 and a user, an initial attempt will be made to resolve it through our support team. If you have a complaint, please write to us in detail by email at [email protected].

If the matter cannot be resolved through support, both parties will attempt to reach a resolution through discussion. In the event of any dispute, 9bd9's decision will be considered final, though a review will be conducted if a clear technical error is proven.

13. Changes to Terms

9bd9 reserves the right to change these terms and conditions at any time. For significant changes, an effort will be made to notify registered users by email or through platform notifications. Continued use of the platform after updated terms are published means you are considered to have accepted the new terms.

We recommend visiting this page regularly to stay up to date with the latest terms and conditions.

14. General Provisions

• Entire Agreement: These terms and conditions, the privacy policy, and the responsible gaming policy together form the complete agreement between 9bd9 and the user.
• Severability: If any part of these terms is found to be unlawful or unenforceable, the remaining parts will remain fully in effect.
• No Waiver: Failure to take action on a particular violation shall not be considered a waiver of the right to take action on a similar violation in the future.
• Language: The Bengali version of these terms is the authoritative text. In the event of any linguistic ambiguity, the Bengali text will take precedence.